"NPP Development has contracted with Team Ops for security services at Patriot Place, a 1.2 million square foot retail and entertainment development in Foxborough, Massachusetts since the development opened in November 2007. We have been extremely satisfied with the service level provided by Team Ops. Team Ops personnel have always surpassed our expectations for the security services they provide as well as being an extension of our center’s customer service offering. NPP Development has been provided a flexible staffing model from Team Ops that has allowed us to add or reduce security staff depending on events happening within the development. We have many heavily attended events throughout the year which require increased staffing, sometimes on short notice. We have always been covered for these extraordinary events from a security standpoint.
Team Ops also provides us with an excellent supervisor contact as well as real time information and incident reports. I have been most impressed by the follow up on every situation that has occurred within Patriot Place. Team Ops also provides my team with detailed reporting of incidents on property, broken down by type of incident, location, and severity. This detail reporting allows the center management team to address any areas of concern with regards to tenant and/or guest activity.
NPP Development LLC looks forward to the continued high level of security services we have enjoyed through our relationship with Team Ops for the past three (3) years."
Patriot Place – NPP Development
"I have worked on over 100 professional sporting projects since founding my firm in 1992. My working relationship with The Kraft Group began in 1998. Without question, they are leaders as it relates to complying with both Commonwealth and Federal disabled access guidelines. Whenever possible, they will exceed minimum guidelines to ensure that guests and co-workers with disabilities have the best possible experience while visiting or working at Gillette Stadium."
Chairman & CEO
"I would like to take the time to compliment all TeamOps staff on the exceptional work provided throughout the past season at Boston College. We could not have been happier with TeamOps' performance. I welcome the opportunity to refer TeamOps to any associate that might need event services."
Assistant Athletics Director, Operations
Boston College Athletics